You don't have to guess. We keep our inventory updated in real time, so if you see it on our website, it's ready to ship. If a piece is temporarily out of stock, it will be clearly marked or hidden until restocked. This way, you'll never place an order and be left waiting.

Design evolves, and so does our collection. We regularly introduce new mid-century icons throughout the year, always crafted with 1:1 precision and premium materials. Be the first to know about drops by joining our newsletter or following us on social.

Every design is developed by our U.S.-based product team, with premium materials sourced from leading global suppliers. Depending on the piece, production is completed in specialized partner facilities before shipping from our U.S. warehouse. This direct-to-consumer approach ensures precision, quality, and faster delivery, without the retail markup.

Yes, selected pieces can be tailored through our Customization Program, whether it's leather, fabric, or finish. Each request is reviewed by our design team to ensure proportions, materials, and craftsmanship remain true to the original intent. Please note: customized and made-to-order pieces require longer lead times and cannot be cancelled or returned once in production.

Because we cut out the middlemen. Original designs often carry legacy markups, brand royalties, and months-long wait times. Vonoci® reproduces the same iconic forms with 1:1 accuracy, authentic materials, and direct-to-consumer pricing, making smart luxury accessible at 70–80% less than retail.

Only authentic, proven materials that preserve the integrity of iconic design. Depending on the piece, this includes Italian Nappa leather or genuine leather, fabrics from Kvadrat® or Maharam®, solid wood and real wood veneer, stainless steel #304 or die-cast aluminum, cold-molded foam and tempered glass and fiberglass. Every detail is chosen to honor the original, ensuring longevity, comfort, and timeless appeal.

We operate from multiple fulfillment centers, with primary hubs in the United States and Europe. Every order ships from the closest warehouse to your destination, ensuring faster delivery and lower environmental impact. This means you get your piece delivered with optimal speed and care, whether you're in New York, Los Angeles, Berlin, or beyond.

Once your order is confirmed, our team prepares it in secure packaging and dispatches it through trusted carriers. If the item is readily stocked in our US warehouse, delivery typically takes 5–7 business days. For pre-order and custom pieces, production requires 6–8 weeks before shipping.

We support a wide range of secure and convenient options: Visa, Mastercard, American Express, Discover, Klarna, Affirm, PayPal, Google Pay, Apple Pay, and Amazon Pay. This flexibility lets you choose what feels right for you.

Yes, your security comes first. All transactions are encrypted with bank-level SSL and processed through PCI DSS–compliant gateways. Your payment details are never stored on our servers or shared with outside parties.

Yes. For eligible orders, Affirm allows you to split payments into manageable installments. Their platforms securely handle these options, which appear automatically during checkout.

No. For your safety, we do not retain sensitive payment information. Everything is handled directly by our secure processors, fully compliant with GDPR and CCPA standards.

You'll receive an order confirmation email immediately after successful payment. If you don't see it within 15 minutes, check your spam folder or reach out to our support team at support@vonoci.com.

For security reasons, payment methods cannot be changed once an order is placed. If needed, our team can help you cancel and reorder using a different method, simply contact us right away.

Your order is handled with care from start to finish. We partner with trusted logistics providers, including DHL, FedEx, UPS, and specialized white-glove services when required. The best option is automatically chosen at checkout based on your location to ensure reliable, secure, and timely delivery.

We currently ship worldwide. Eligible destinations appear during checkout and may also be listed on product pages. If you don't see your country, our support team will be glad to assist with custom arrangements.

All shipping costs, including standard and white-glove services, will be calculated transparently at checkout. For international orders, shipping fees, duties, and taxes will also be calculated at checkout.

QuickShip items (in stock, U.S. warehouse) typically arrive in 3–10 days. Made-to-order pieces are crafted for 6–8 weeks and then shipped with full tracking updates. You'll receive a shipping confirmation email with tracking details as soon as your order leaves our facility. Delivery timelines may vary slightly due to customs clearance or local carrier conditions.

Yes. You may cancel your order before it ships. Cancellations are subject to a cancellation fee based on how long it has been since you placed the order.

For cancellations requested within 12 hours after an order is placed (and before shipping), we provide 100% refund with no processing fee.

For cancellations requested after 24 hours but before shipping, a 5% processing fee applies. This helps cover payment processing and handling costs that increase as orders move through fulfillment.

No. Once shipped, an order cannot be canceled. If you decide not to keep it, you may request a return after delivery under our Return Policy.

No. Refusing delivery isn't considered a valid cancellation. For a smooth process, please accept delivery first, then submit a return request through our portal.

No. Because each piece is produced specifically for you, custom and made-to-order items are final sale once confirmed or once production begins. This means cancellation or return isn't possible.